By accessing and using Pai Gow, you agree to be bound by these terms and conditions ("Agreement"). If you do not agree with any provision of this Agreement, please do not use or access our platform.
Pai Gow is intended for users who are at least 18 years old (or the age of majority in their jurisdiction). We reserve the right to verify your date of birth and restrict or terminate your account if we believe you have breached this requirement.
You must be a resident of an eligible country as listed on our website. Pai Gow may not be available to residents of certain countries, including but not limited to: United States of America (all states), France, Belgium, Spain (except via licensed EU subsidiary, if applicable), Denmark (limited offering), Italy (requires separate Italian license, not held), Iran, North Korea, Syria, and all OFAC-sanctioned jurisdictions. We reserve the right to restrict or terminate your account if we believe you are accessing our platform from a restricted country.
To register for an account with Pai Gow, you must provide accurate information about yourself, including but not limited to: name, date of birth, and address. You agree to maintain accurate information in your account profile and notify us promptly of any changes.
You are responsible for ensuring that each account is used by only one person. We reserve the right to terminate or suspend accounts found to be using our platform in breach of this requirement.
We may request documentation from you to verify your identity, including but not limited to: government-issued ID, proof of address, and passport photographs. You agree to provide these documents promptly and accurately.
You are responsible for ensuring that the information in your account is accurate and up-to-date. If we discover any discrepancies or inaccuracies, we reserve the right to suspend or terminate your account.
You are responsible for maintaining the security of your login credentials (including but not limited to: usernames and passwords). We recommend using strong, unique passwords and keeping them confidential.
We use secure protocols to protect your data. However, you agree that we cannot be held liable for any unauthorized access or breach of our systems caused by a failure to maintain the security of your login credentials.
You agree not to engage in any activity on Pai Gow that is prohibited under these Terms & Conditions, including but not limited to: account sharing, collusion, cheating, money laundering, identity theft, hacking, or exploiting bugs. We reserve the right to suspend or terminate accounts found to be engaging in such activities.
We offer bonuses and promotions from time-to-time, subject to specific terms and conditions for each bonus/promotion. You agree that our decision regarding any dispute related to a bonus/promotion is final and binding.
You must wager your real money in accordance with the wagering requirements of any games or bonuses you claim. We reserve the right to adjust or modify these requirements at any time without notice.
We may limit, suspend, or terminate accounts found to be abusing our bonus system. You agree that such decisions are final and binding.
You can deposit funds into your account using various methods listed on our website. We reserve the right to change these methods at any time without notice. Any withdrawal requests will be processed in accordance with our verification procedures below, and we may request additional documentation or information.
We must verify that you are eligible to withdraw funds from Pai Gow before processing a withdrawal. This includes but is not limited to: verifying your age, identity, address, and payment method used for deposits/withdrawals.
Any deposit, bonus, promotion, or withdrawal request will be reviewed by our team in accordance with these Terms & Conditions. We reserve the right to adjust, cancel, limit, suspend, or terminate any such requests if we believe it is necessary under this Agreement or otherwise.
We encourage you to gamble responsibly and within your means. If you are concerned about gambling habits, please contact our support team for guidance on self-exclusion options available through Pai Gow.
You can self-exclude yourself from accessing Pai Gow using the tools provided in your account dashboard or by contacting our support team directly. We may also impose temporary restrictions (e.g., cooling-off periods) at any time under these Terms & Conditions, if we believe it is necessary to protect you.
Our games are operated on fair terms, using secure and reliable Random Number Generation systems. However, we reserve the right to adjust or modify any game rules or payout structures without notice.
We may temporarily suspend access to Pai Gow during scheduled maintenance or other unforeseen circumstances beyond our control (e.g., server failures). If your gameplay is interrupted due to such an event, you agree that no liability will arise on the part of Pai Gow for any losses incurred as a result.
We reserve the right to suspend or terminate accounts at any time under these Terms & Conditions if we believe there has been a breach by you or someone using your account (including but not limited to: attempting unauthorized access, making excessive claims against our bonuses/promotions, failing to meet wagering/rollover requirements).
The Pai Gow platform is the exclusive property of Pai Gow Limited. You agree that all copyrights, trademarks, logos, domain names, patents, trade secrets and other intellectual property rights associated with our website are owned by us.
We shall not be liable for any damages arising from use of our platform or resulting from errors, omissions or inaccuracies in the information provided on Pai Gow. We reserve the right to adjust these limits at any time without notice.
We may modify or update this Agreement at any time by posting such changes online and providing reasonable notice to affected users where necessary. You agree that continued use of our platform after modifications constitute your acceptance of updated terms & conditions.
Any disputes arising from these Terms & Conditions will be governed exclusively by the laws of England and Wales (or other jurisdiction as stated). We may change this without prior notification, so please consult Pai Gow's support team directly for more information on relevant contact procedures.